Support
Something not working, or a question about your subscription? Write to us and we’ll help.
support@typeferry.com
Privacy requests go to privacy@typeferry.com.
What to include
- Your macOS version (Apple menu, then About This Mac).
- Your Typeferry version (select Typeferry in your Applications folder and choose File › Get Info), and whether it is the website or the Mac App Store edition.
- Which app the problem happened in, for example WhatsApp, Mail or Slack.
- What you did and what happened instead.
Please do not send the contents of your chats, or screenshots of them. We do not need them to help.
If the sign-in email doesn’t arrive, check your spam folder, then write to us from the email address you used at checkout and we’ll help you sign in.